Connect Client Portal

Access is granted to clients who hold an active Pension Contract with Newcourt Retirement Fund Managers (NRFM).

Yes, the portal is available 24/7, except during scheduled system maintenance or upgrades.

Registration is typically initiated via an invitation from Newcourt. However you can also request an invitation by contacting our Business Support Team at businesssupport@nrfm.ie or by calling us on 01 828 0091.

Use the “Forgot your Password” option on the login page to reset your credentials securely.

We want everyone to be able to use our new portal with ease and confidence.

If you find it difficult to access or use the portal for any reason related to a disability, please let us know. Our team will be very happy to provide an alternative way for you to complete your application and offer any support you may need.

You can contact us at businesssupport@nrfm.ie or 01-8280091, and we will be glad to help.  Alternatively, you can contact your financial advisor.

You will have access to your Pension details, asset records, fund values, tasks and applications.

Asset values are updated in line with valuation cycles and may not reflect real-time market movements.  Working Bank account values are updated daily and will typically display from prior working day.

Yes you can view working bank account transactions in the portal. This is updated on a daily basis.

You can access these documents through the “My Pension Area” of the portal.

Yes, subject to data protection and access permissions.

Yes, certain listings and information can be exported. Where available, a download button will be clearly displayed.

Authorised users can submit updates for personal details under Profile.

Some changes are automatic; others require administrator approval.

You can submit general admin enquires, you can make a property expense claim above two thousand euro (any expenses below this level should be referred to your property agent). Confirmation of any contributions being made and where applicable income requests on your Approved Retirement Fund.

Through encryption, secure authentication, and role-based access controls.

Yes, including applicable data protection and pension regulations.

Yes, for audit and regulatory purposes.

Yes, where permitted by law and NRFM policies and procedures.

Chrome, Edge, Firefox, and Safari.

Call us on 01 8280091 or email Businesssupport@nrfm.ie